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I just wanted to drop you a quick note to thank you for your free sales articles. I have found them both insightful and useful. I know full well how there is often a perception that because something is free it is not worth anything. This leads people like yourself to question whether their efforts are worthwhile or not. Let me assure you that there is at least one person who appreciates your efforts and is grateful for them! Keep up the great work."
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Are you aware that your body language reveals your deepest feelings and hidden thoughts to total strangers? The most successful managers, salespeople, and customer service professionals recognize the importance of nonverbal communication and have learned to “listen with their eyes.” Body language transmits feelings; verbal communication transmits words and thoughts. At times understanding the wants and feelings of others is far more important than understanding their words. Good communication skills can help you in both your personal and professional life. While verbal and written communication skills are important, research has shown that nonverbal behaviors make up a large percentage of our daily interpersonal communication.
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